Magento 1.4.x Installation Error caused by PHP safe_mode

Written on June 11, 2010 by Hendy Irawan

After installing Magento on your shared hosting or dedicated server you may get the following error:

There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: XXXXXXXXXXXXXXX

There are many cases why this might happen. Check out the error details in the directory var/report to see what’s going on.

In my case, though, the report says:

a:5:{i:0;s:250:”Warning: realpath() [<a href='function.realpath'>function.realpath</a>]: SAFE MODE Restriction in effect.  The script whose uid is 2397 is not allowed to access /tmp owned by uid 0  in /home/…/public_html/lib/Zend/Cache/Backend.php on line 185″;i:1;s:3891:”#0 [internal function]: mageCoreErrorHandler(2, ‘realpath() [<a …’, ‘/home/…/…’, 185, Array)

The error is caused by Magento attempting to access directory /tmp in the filesystem, but since PHP is running in safe mode, it is not allowed.

To fix it, you either disable safe_mode (NOT recommended), or patch the file magento/lib/Zend/Cache/Backend/File.php as follows:

Edit:

protected $_options = array(
 'cache_dir' => null,

Replace with:

protected $_options = array(
 'cache_dir' => 'var/tmp',

Then create the directory tmp inside var directory in your Magento installation directory.

Now Magento should be running fine!
Adapted from: Magento 1.4 installation fix

Related posts:

1. Installing Sample Data on Magento 1.4.0.1 Installing Magento E-Commerce with Sample Data tutorial, with workaround for...
2. How to Install Magento Commerce 1.4 Magento Commerce 1.4 new version has been released! Magento...

Related posts brought to you by Yet Another Related Posts Plugin.

Posted in Magento

If you enjoyed this post Subscribe to our feed